Hilfr.dk, a Danish platform for cleaning in private homes, has signed a ground breaking collective agreement with 3F, a Danish trade union.

The collective agreement was signed by the founders of Hilfr.dk and Tina Møller Madsen, group chairman for 3F cleaning and services, at 3F’s headquarter in Copenhagen. The ceremony was attended by Danish Prime Minister, Lars Løkke Rasmussen, CEO of Confederation of Danish Industry, Karsten Dybvad, and Per Christensen, Chairman, 3F.

The new collective agreement will enter into force 1. august 2018 and will guarantee people who work on the platform (Hilfrs) sick pay, holiday allowance and a contribution to their pension. This ground-breaking agreement will run as a pilot agreement the first 12 months after which the parties has agreed to evaluate the collective agreement on the basis of the gathered evidence.

Steffen Wegner Mortensen, co-founder Hilfr, comments

”We are extremely proud to have signed the world’s first collective agreement for a platform company together with 3F, a trade union. The platform economy suffers from a bit of a tarnished reputation because too many platforms are basically digitalizing tax avoidance and poor working conditions and claim that it is very innovative. With this agreement we are raising the bar for the gig economy and show how we can all benefit from new technology without undermining labor rights and working conditions”.

“At the same time we show that the Danish labor market model is able to work hand in hand with new digital business models. 3F, the trade union we work with, has been a pragmatic and constructive partner in this process and clearly interested in finding a solution”.

“The deal makes really good sense from a commercial perspective. If you want to attract the best cleaners you also need to treat them well. Good working conditions, a fair salary and clear procedures to avoid tax avoidance has too often been disregarded by platform firms. With this agreement we are seeking to address these shortcomings and raise the standard for the platform economy”.

Tina Møller Madsen, Chair person for 3F Services, comments:

“I am very pleased that we have managed to conclude this pilot collective agreement with Hilfr. A lot of thinking has gone into this, and we are now looking forward to implement the agreement and gather further evidence for our evaluation in 12 months. With this agreement we are ensuring basic labor rights to the many people who would like to work on platforms”

“With this collective agreement we are bridging the ‘Danish labor market model’ and new digital platforms; by doing so we are offering initial answers to one of the major issues of our time: how to reap the benefits of new technology without undermining labor rights and proper working conditions. “

The pilot collective agreement will be implemented by introducing a new category of Hilfrs in parallel with the existing freelance Hilfrs. This means users of the platform can chose between two groups of Hilfrs – freelance Hilfrs and Super Hilfrs which will be covered by the collective agreement.

A cleaner can apply to become a Super Hilfr and be covered by the collective agreement – even if they have not worked a 100 hours yet. But after a 100 hours, you actively have to say no to not become a Super Hilfr covered by the collective agreement

Key facts about the collective agreement

  • People who work more than 100 hours on Hilfr.dk will automatically be eligible for Super Hilfr-status
  • A minimum payment of 141, 21 DKK (19 €) pr. hour.
  • A contribution to the pension savings
  • Holiday pay contribution
  • Sick pay

Press contact

Steffen Wegner Mortensen, co-founder

+45 3065 4300

About Hilfr.dk

Hilfr.dk is a digital platform for cleaning founded by Dennis True, Nicolai Søndergård Kjær, Niels Martin Andersen and Steffen Wegner Mortensen in 2017. Today Hilfr.dk facilitates cleaning tasks between approx. 1700 customers and 450 Hilfrs and operates in all major Danish cities.

Hilfr.dk aims to offer people reliable cleaning services combined with proper working conditions and tax payment.


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